Zappos and Amazon have shown us that great customer service leads to great business success. What’s staggering is just how much - it turns out retaining customers can lead to as much as a 95% increase in profits.Read More
What can you do to encourage repeat business from existing customers? And in the process generate more sales and even more profit?
There is an easy answer.Read More
This guest post from Jason Linett, speaker, author and hypnotic success coach, looks at rapport from a different view.Read More
Is there such a thing as a shortcut to more sales? Can psychological personality testing give a salesperson all the answers? Read on to find out!Read More
Selling is service. And service is selling. The key to greater sales, and greater profits, is outstanding customer service.Read More