Conversation skills are NOT innate. Turns out we need to be taught how to have a conversation, and we need to practice too. Follow these 4 steps to have successful, and meaningful, conversations at any age.Read More
How do you define business success?
Could human KPIs be the new thing?Read More
Humans are designed to connect with other humans. That’s building rapport. But HOW do you do it?Read More
Transparency is driving the new definition of success; both personal and organizational. And while training has always been important to success, it’s become imperative.Read More
What IS the secret to an easier life? Being a better spouse/parent/employee/friend?
It’s being a salesperson.Read More
There are many things suggested to reduce employee attrition. Not all of them will also bring more business directly to your bottom line.Read More
Zappos and Amazon have shown us that great customer service leads to great business success. What’s staggering is just how much - it turns out retaining customers can lead to as much as a 95% increase in profits.Read More
What can you do to encourage repeat business from existing customers? And in the process generate more sales and even more profit?
There is an easy answer.Read More
What IS the ROI of sales training? Is it really worthwhile?
Turns out, if you invest in sales training for your non-sales team in particular, the potential for profit growth is not just good, but somewhere near spectacular.Read More
What are the character traits most critical to be successful in sales? Are they innate or can they be learned? Read on to find out!Read More
It’s my experience that most businesses don’t really know their sales numbers. Sure, there is lots of technology out there to provide that information in reports, but it’s often not used the way it’s intended.
True, we generally have a pretty good feel for what’s happening in our businesses. But when we really look at the numbers, most of us are probably more surprised than we thought we would be.Read More
Toughest part of sales, hands down. But prospecting is so critical to your pipeline there are all sorts of books and training courses focused just on that one aspect of selling.
Here are some tips to make it less onerous.Read More
Is there such a thing as a shortcut to more sales? Can psychological personality testing give a salesperson all the answers? Read on to find out!Read More
How do YOU feel about selling yourself? It's not exactly the same as selling your product or service, but it's probably not what you think it is.Read More
Do you have a 'sales plan'? An outline of where you want your revenues to be and, more importantly, how you're going to achieve that?
Today's guest post from Robin Suomi of Startup to Growth explores just why that's so important.Read More
Selling is service. And service is selling. The key to greater sales, and greater profits, is outstanding customer service.Read More
Many businesses are missing something supremely simple when looking at their sales force - their customer facing front line.Read More
When was the last time you took a good look at your sales numbers? And perhaps forecast revenues for the next quarter, or even the next financial year?
I've created a sales projection worksheet for you to fill in with your estimated average sales, number of clients and conversion rates that will show you in black and white where you need to target your sales efforts.Read More
Hey look at this! It's an infographic that illustrates the four things YOU can do to improve your sales and sales growth.Read More
The final post in the Sales Growth Series - shortening the sales cycle is not always down to you, but if you don't know your customer's budget year and purchasing cycles, chances are your sales cycles may be dragging on and on and on.
Here's how to shorten them, and win more business for you.Read More