CBP RETAIL WEEK FEATURE
Connecting Service to Selling - The Fastest and Easiest Route to Sales Success
We're all chasing sales success in business. But is it really as difficult as we think? In this interactive workshop we'll uncover the link between service and sales and learn how to leverage it to drive growth.
Participants will discover what selling really is, why people buy, and how every single employee has an impact on sales revenues. Exercises and situational role play will reinforce skills development and provide hands-on practice.
Participants will take away:
. How selling is really service
. Why people buy
. How 'non-sales' staff impact the company's success
. The key to selling anything
. How to build rapport
. The importance of asking the right questions
. How to manage a sales conversation
. How to deliver: closing the loop and following up
This event is FREE. Register here.