In this interactive presentation for members of the International Furnishings and Design Association, participants will learn what selling really is, why people buy, and how we're all selling, all the time. Exercises and situational role play will reinforce skills development and provide hands-on practice.
Participants will take away:
- Selling is really service
- Why people buy
- The key to selling anything
- Building rapport
- The importance of asking the right questions
- How to deliver: closing the loop and following up